For over 60 years the Hedlund Agency, Inc. has been providing Comprehensive Benefit Packages for employers ranging from large groups to the self-employed. We understand there are a lot of things to think about in your position. You strive to be the best at what you do. Working extra hours if needed. Listening to issues that arise. Keeping up on the industry in which you serve. With the demands of day to day tasks, it's sometimes challenging to stay on top of your insurance benefits program- especially the employee to consumer service aspects of it.