Quality Carpet Outlet was crafted based on a continued void for good Customer Service in the Flooring industry. It is so unfortunate when someone spends over $1000 on flooring and they are treated poorly throughout the entire process. From the moment you walk through the door, you will feel comfortable, relaxed and welcome in our store. Upon the choosing of your flooring needs, we will remain in constant communication with you to update you on the order process, the delivery process and the installation time frame.