We charge a $45 service charge to come out and diagnose the problem with your appliance or unit. The service charge is good for 30 days and includes an estimate to repair or replace the appliance or unit. It is essential to have a trained technician come out and look at the appliance or unit to observe and accurately identify the problem(s). Jesse attends continuing education classes and clinics frequently to understand new products, concepts, and techniques; the results will reflect in the quality of our work.