My desktop version of QB shuts down or freezes multiple times each day . I even have run through all the difficulty shooting (the fix tool, uninstalling and reinstalling, etc). I even have called support and had them remote into my computer and 'fix it' twice. It works for a few day or 2 then everytime I run a report or try change the filter- or maybe just scrolling down through the particular report will make QB freeze or close. It happened 4x this morning while trying to open a register report. What else might be causing this? ." For more info contact now-1-855-481-5338.